Hosted in the EU
Our products and this website run on Microsoft Azure in North Europe (Ireland). Enterprise customers can choose a dedicated cloud or on-premises.
Security & trust
Your data, handled the way we'd want ours handled.
What we protect, how, and with whom. If you are preparing a security review, talk to us — we are happy to answer your questionnaire.
How we protect data
The practices behind every Solvex product.
Encrypted in transit and at rest
Every connection uses TLS. Databases and backups are encrypted at rest by Azure; the tokens our products use to read your tools are encrypted again by us.
Isolated per workspace
In Radar, each workspace's data is walled off inside the database itself, and from the Team plan it gets a database of its own.
Read-only connections
Radar reads from Jira, Azure DevOps and the other tools you connect. It never writes back to them, and you choose which projects it sees.
Least access inside Solvex
Production access is limited to the people who run the service, signed in with company accounts and multi-factor authentication.
No advertising, no data sales
We do not run advertising trackers and we never sell personal data. Analytics on this site run only with your permission.
Service providers
Who helps us run the service.
The providers that process data on our behalf, what for, and where.
| Provider | What for | Where |
|---|---|---|
| Microsoft Azure | Hosting, databases, backups and transactional email | EU (North Europe) |
| PostHog | Product and website analytics, only with consent on this site | EU (Frankfurt) |
| Google, Microsoft, Slack | Sign-in, only if you choose to sign in with them | Their own regions |
| Atlassian, Microsoft and other tools you connect | The source data Radar reads, under the access you grant | Their own regions |
Enterprise customers receive a data processing agreement and are told before a provider is added.
Responsible disclosure
Found a vulnerability? Tell us first.
Email security@solvex.work with the steps to reproduce. We acknowledge reports within two working days and keep you updated until the issue is fixed.
Please don't access or change other people's data, disrupt the service or publish details before a fix is out. Research in good faith within these limits is welcome, and we will not take action against it. Our contact details are also in security.txt.